FAQs

Choosing the right system depends on your household size, water usage, energy preferences (electric, gas, solar, heat pump), and budget. Our team can help guide you through the best option based on your specific needs.

Currently, we are working to onboard licensed plumbers onto our network, so we are only shipping the product at this time. If you would like us to arrange an installer for you, please contact us and we’ll help coordinate a licensed professional for your installation needs.

Yes — many state and federal programs offer rebates for energy-efficient systems such as heat pumps or solar hot water. Check out our Visit your Rebates & Incentives section as well as your local government website for more information.

In most cases, installation is completed within one business day, depending on system type and site access. We’ll coordinate with you for the most convenient time.

We proudly stock leading brands including Rheem, Rinnai, Stiebel Eltron, EvoHeat, and more — known for quality, performance, and warranty support.

All our systems come with manufacturer warranties, and our installers offer guarantees on workmanship. If anything goes wrong, contact us and we’ll make it right.

Yes! Many customers upgrade from electric or gas to energy-efficient heat pumps. Our licensed plumbers can assess your setup and provide advice on compatibility and savings.